COLUMBIA, S.C. — You can save big by buying office supplies online.
But where to shop online is a question most consumers will have to ask themselves after spending time online in the past.
In a new study from the Consumer Electronics Association, a national consumer group, consumers found online retailers like Amazon, Costco and Walmart are the cheapest options for buying office products online.
The study found consumers can save more than $100 on office supplies at Amazon, Walmart and Costco.
The survey also found that the most common questions shoppers asked online was about how much they were paying.
“I’m really looking forward to getting to know the brand and buying a lot of office supplies on the go, but I’m also looking for a price,” said Elizabeth Deaton, who lives in Columbia, South Carolina.
“My husband’s family was in Georgia for a family vacation and I was looking for something to wear for their weekend,” she said.
“We were looking at what was available and I just realized I wanted to buy something at a retail store.”
“It’s always nice to know if it’s going to be affordable or not,” said Jessica Ouellette, who is in Philadelphia.
“We’ve been looking online for a while now, but now we have more options and we just want to get out there and get our hands on a lot more office supplies,” she added.
“It is a great time to be a consumer,” said Laura E. Wiersema, a senior vice president with the CEA.
“I think that people are really open-minded about purchasing online and it will make a big difference in their lives.”
The CEA surveyed 1,000 adults and 2,000 online shoppers about the top 10 online retailers and the top 30 online retailers by revenue.
It found that online retailers have the most shoppers at the top of the list.
That list includes Amazon, the nation’s largest online retailer, followed by Costco, Target and Walgreens.
“Amazon is the most important retailer online,” said Brian W. Anderson, a partner with the marketing firm DIGITAL RENTAL.
“There are a lot other retailers in the top five and then it just depends on what you’re looking for.”
“For me, the best way to buy office supplies is from the local store,” said Nicole B. Davis, who works in North Carolina.
“They have everything from printers to fax machines and so many different things.
They also have a huge selection of office products and I think that makes it easy to find everything you need.”
For the top-ranked retailers, the survey found that Target and Costco were the top three choices for the most popular categories, while Amazon was number four.
The survey found Amazon had the best inventory and the best customer service.
“The best thing about shopping online is that it’s so easy and it’s not really the hassle of walking into a store,” Anderson said.
“So it makes it so much easier to shop for the office supplies that you need,” said Davis.
“You can go shopping anywhere and it doesn’t matter where you live, the store is always open,” she continued.
“The only thing that you have to do is sign up and get a card.”
The survey found online shoppers also tend to be less satisfied with retailers that don’t provide a great selection of products.
The average consumer says they would be less likely to buy a new product from an online retailer if the company didn’t have a great assortment of products for the average consumer.
The CSEA also found online buyers are more likely to be satisfied with products that have a lot less than a “great deal” and less likely than those that have “a good deal” to be disappointed in an online store.
Online shoppers tend to have a higher tolerance for shipping, according to the survey.
In addition, they say they prefer brands that have been around for a long time, like Amazon and Walmart.
“One of the reasons people are choosing to shop on the web is because they have a lower tolerance for bad shipping and they’re very loyal to the brand,” said Anderson.